We hear it often: "We use Excel or our CRM for that." It sounds simple. It is not. Anyone who takes key management seriously cannot afford these solutions, and risks more than they realise:
No real key management: Excel, CRM, and general tools are not built for key issuances, returns, visitor rights, multiple assignments, or time windows. Improvised solutions quickly lose track, at the latest when the next audit arrives. The complete process for access control and key tracking simply does not exist.
Zero audit security: Only a specialist solution like portier records a complete, traceable log of who had which key, when, and who was granted access. CRM systems and general tools lack the necessary audit trails. In an audit or incident, there is no revision-proof evidence. The company bears the liability.
No original data from the manufacturer: portier is the only system that imports manufacturer-original data securely and automatically, without errors, without manipulation. CRM and ticket systems work with copies, often error-prone and not protected against tampering. No one can guarantee the data is correct or current.
No automation, no scenarios: From large projects to branch networks, visitor management, and loan agreements, portier covers all real-world use cases. CRM, Excel, and similar tools remain manual, with no reminders and no automatic reconciliation. Every exception becomes a problem.
No compliance, no data protection: CRM and other standard tools do not meet GDPR or compliance requirements for access and locking systems. If flagged in an audit, the consequences are fines, loss of trust, and potentially a project shutdown.
No traceability of hardware details: portier documents not only who had which key or transponder, but also where a cylinder was installed, which was replaced, and when. In Excel, CRM, or ticket systems this information is often lost or never systematically recorded.
Neither Excel nor CRM or ticket systems are designed for key management, and in case of doubt they are actively dangerous. portier is the secure, provable, and future-proof solution for real access management.
